Privacy for Customer Service Teams - Australia

  • Author: Watchdog Compliance
  • Level: Beginner
  • Study time: 30 minutes
Write your awesome label here.
Course overview
This course provides a practical overview of Privacy requirements in Australia. It has been designed for completion by Customer Service Team members.

It covers important topics such as how to comply with the law, sharing of personal information, managing privacy complaints and handling data breaches.  It also provides tips on privacy compliance when working from home.

Trainees will receive a downloadable Statement of Completion.
LessonS

What's included?

- Why does good privacy practice matter?

- A few important privacy concepts explained

- Complying with the law

- Managing privacy complaints and breaches

- Privacy and working from home


ABOUT US
Watchdog Compliance specialises in assisting businesses to comply with their legal obligations in Australia and New Zealand, in the areas of Competition and Consumer law, Modern Slavery, Privacy & Spam.