Your Watchdog...
for Smarter, Safer Business
We make compliance practical, cost-effective, and future-ready. From the shop floor to the boardroom, we equip businesses with clear, actionable solutions so you can meet your obligations, protect your reputation, and stay competitive. Think of us as your compliance watchdog - alert, adaptable, and always a step ahead.
Our expertise covers:
- Consumer Law & Product Safety - including recalls, bans, warranties, pricing, and advertising rules
- Privacy & Spam Compliance - privacy policies, training, consent, data handling, AI and chatbot reviews, and marketing compliance
- AI & Emerging Tech Checks - privacy, transparency, and ethical risk reviews for AI systems, social listening, and automated tools
- Environmental & Sustainability - green claims, sustainable packaging, carbon neutrality, and responsible marketing
- Ethical Sourcing & Modern Slavery Compliance - risk assessments, trade partner reviews, and modern slavery reporting
- Cosmetics & Wellness Regulations - AICIS, TGA, and labelling compliance for cosmetics, personal care, and wellness products
- Influencer & Marketing Compliance - AANA Code of Ethics, endorsements, and advertising rules
- Social Media - guidelines for influencers staff, customers, and public engagement
- Illegal Logging & Responsible Sourcing - compliance with timber, textiles, and other sourcing rules
- Customer Service Excellence - complaint handling and consumer rights obligations
- Anti-Bribery & Corruption - policy development and training for staff and leadership
- Tailored Compliance Programs & Risk Assessments - built around your industry and business size
- Comprehensive Training Solutions - face-to-face workshops, interactive online learning, LMS integration, quizzes, checklists, and templates
- Regulator Engagement & Independent Reviews – preparation, response, and proactive strategy for regulatory interactions
Need it translated? No problem – our content can be delivered in multiple languages to meet the needs of your team, partners, and customers.
Train. | Test. | Monitor.
We are helping retail teams train, test, and monitor their AI agents - including checking training data and supplying legally vetted content, building escalation rules, stress-testing outputs, embedding privacy and setting up ongoing audits and reporting - to make sure these systems comply with Australian and New Zealand requirements.
Our Valued Clients
With a track record stretching back to 2003, we have supported businesses across retail, e-commerce, telecommunications, and food and beverage.
Wherever you operate, we know the rules, the risks, and how to keep you ahead of them.
Some of our current and former clients include ⇒
Access our unique and practical guidance!
Product Guides:
- Baby and Nursery Products
- Button Batteries and Related Products
- Camping and Outdoor
- Chemicals
- Cosmetics and Body Care
- Clothing, Textiles and Accessories
- Christmas and Seasonal Items
- Electrical and Communications Devices
- Food and Drinks
- Food Service Articles, Plastic Bags and Knives
- Furniture, Homewares, and Hardware
- Lithium Batteries
- Sports and Recreation
- Timber, Crafts and Hobbies
- Toys and Aquatic Items
Claims Guides:
- Certification Claims
- Country of Origin Claims
- Environmental Claims
- Ethical Sourcing and Animal Welfare Claims
- Health and Therapeutic Benefit Claims
Compliance Guides:
- Illegal Logging Compliance
- Influencers and Content Creators
- Mandatory Reporting of Safety Incidents
- Modern Slavery Review and Reporting
- Pricing and Promotions
- Privacy and Spam Compliance
- Product Recalls
- Reviews and Testimonials
- Unfair Contract Terms
- Warranties and Refunds (Consumer Guarantees)