Your Watchdog...
for Smarter, Safer Business

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Our expertise includes:

Customers, Marketing & Product Safety - Consumer law, pricing, warranties, advertising, promotions, competitions, influencer marketing, social media, customer complaints, recalls and product bans.
Privacy, Data & Technology - Privacy policies, spam compliance, consent management, data handling, AI and chatbot reviews, ethical tech checks, social listening, and regulator engagement.
Environment, Sourcing & Ethical Trade - Green claims, sustainable packaging guidance, carbon neutrality, illegal logging, responsible sourcing, trade partner reviews, and annual modern slavery supplier reviews and reporting.
Governance, Training & Regulator Readiness - Compliance programs, risk assessments independent reviews, regulator responses, and  training (face-to-face or online, with quizzes, templates and multilingual resources).

We make compliance part of everyday business
– answering queries, reviewing materials, training staff, and building processes that work. And when regulators take an interest, we are by your side with responses, strategy, and support so you can engage with confidence.

Meet Our Management Team

Watchdog has been an invaluable partner in strengthening our compliance practices at Adore Beauty. Their expertise and commitment to supporting our team have made a real impact, helping us navigate complex compliance requirements with confidence. The training they provide is practical, engaging, and tailored to our needs, ensuring our team stays informed and prepared. They are always available to provide guidance, whenever we need it. It’s a brilliant partnership, and we highly recommend Watchdog to any business looking for trusted compliance support.

MILLY GUNN, LEARNING AND TALENT LEAD, ADORE BEAUTY



Watchdog compliance supports Pillow Talk in navigating the often-complex compliance landscape. Their regular updates and expert guidance, tailored to our specific sector, ensure we are kept up to date with ever-changing regulations. Their easy-to-understand training modules and customised training ensures effective and consistent compliance measures across our departments and wider business. 

 

KATE SPENCER - CHIEF EXECUTIVE OFFICER, PILLOW TALK
Working with Watchdog has been a transformative experience for Lorna Jane. Their expertise has empowered our team with the confidence to navigate ESG communications and consumer law with clarity and purpose. Their training sessions are insightful, practical, and tailored to our business, helping us refine our compliance approach and strengthen internal awareness.

More than just providing guidance, Watchdog has helped us embed compliance into our everyday decision-making, ensuring we stay proactive rather than reactive. Their ongoing support and expert advice have been invaluable, and we highly recommend them to any business looking to enhance their compliance practices.


AMY GILLETT - HEAD OF CUSTOMER - LORNA JANE

Train. | Test. | Monitor. 

We are helping retail teams train, test, and monitor their AI agents - including checking training data and supplying legally vetted content, building escalation rules, stress-testing outputs, embedding privacy and setting up ongoing audits and reporting - to make sure these systems comply with Australian and New Zealand requirements.


Our Valued Clients

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With a track record stretching back to 2003, we have supported businesses across retail, e-commerce, telecommunications, and food and beverage.

Wherever you operate, we know the rules, the risks, and how to keep you ahead of them.


Some of our current and former clients include ⇒





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Product Guides: 

  • Baby and Nursery Products
  • Button Batteries and Related Products
  • Camping and Outdoor
  • Chemicals
  • Cosmetics and Body Care
  • Clothing, Textiles and Accessories
  • Christmas and Seasonal Items
  • Electrical and Communications Devices
  • Food and Drinks
  • Food Service Articles, Plastic Bags and Knives
  • Furniture, Homewares, and Hardware
  • Lithium Batteries
  • Sports and Recreation
  • Timber, Crafts and Hobbies
  • Toys and Aquatic Items

Claims Guides:  

  • Certification Claims
  • Country of Origin Claims
  • Environmental Claims
  • Ethical Sourcing and Animal Welfare Claims
  • Health and Therapeutic Benefit Claims

Compliance Guides:  

  • Illegal Logging Compliance
  • Influencers and Content Creators
  • Mandatory Reporting of Safety Incidents
  • Modern Slavery Review and Reporting
  • Pricing and Promotions
  • Privacy and Spam Compliance
  • Product Recalls
  • Reviews and Testimonials
  • Unfair Contract Terms
  • Warranties and Refunds (Consumer Guarantees)

Need Electrical Product Assistance?

We recommend Comtest Group as a provider of comprehensive testing, certification, and compliance solutions for a diverse range of industries, including telecommunications, automotive, medical devices, renewable energy, consumer electronics, and commercial refrigeration.
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