Watchdog PRO

Practical compliance training.

Role-based compliance certificates, practical staff awareness and supplier modules for Australian and New Zealand teams.

15Professional certificates
1Specialist modules
1Staff Essentials module
8Supplier Essentials modules

Why Watchdog PRO

What makes the training practical?

Build capability around the decisions people actually make.

Each course connects the learner's role with the warning signs, evidence, records and escalation points needed in real work.

  • Role-based

    Built around the learner's responsibilities.

    Choose professional certificates, staff awareness and focused supplier modules designed around identifiable roles and tasks.

  • Applied

    Turn requirements into usable decisions.

    Use practical scenarios to recognise risk, test evidence and understand when to escalate.

  • Scalable

    Train one person or a wider team.

    Use individual enrolment or discuss corporate purchasing and client-specific implementation.

Browse the course catalogue

Showing 25 of 25 courses

WC01Professional certificate

Compliance Officer

Practical professional training for people responsible for identifying, managing, recording and escalating consumer, product, marketing, privacy, supplier and responsible-business compliance risks across Australia and New Zealand.

WC02Professional certificate

Retail Buyer

Role-based training for retail buyers, category managers and sourcing teams who need to screen products and suppliers, evaluate evidence and make defensible purchase, hold and escalation decisions before stock is ordered or launched.

WC03Professional certificate

Supplier Product Compliance and Market Access

Practical training for manufacturers, factories, suppliers, vendors and trading companies that need to supply compliant consumer products and reliable evidence to customers in Australia and New Zealand.

WC04Professional certificate

Privacy Officer

Practical AU/NZ privacy-governance training for people responsible for data mapping, notices, privacy reviews, service providers, complaints, data breaches and accountable personal-information handling.

WC05Professional certificate

Marketing Professional

Practical compliance training for marketing, brand, campaign and creative professionals who need to substantiate claims, manage pricing and promotion risks and obtain the right approvals before publication.

WC06Professional certificate

Ecommerce Professional

Role-based AU/NZ training for ecommerce teams responsible for product pages, prices, subscriptions, checkout, delivery promises, online terms, privacy and the end-to-end customer journey.

WC07Professional certificate

Customer Care Professional

Practical AU/NZ training for customer-care teams handling refunds, repairs, replacements, warranties, complaints, privacy checks and potential product-safety incidents.

WC08Professional certificate

Product Safety Professional

Advanced practical training for professionals responsible for product-safety screening, standards, testing evidence, risk assessment, quality controls, incidents and corrective action in Australia and New Zealand.

WC09Professional certificate

Recall Coordinator

Practical AU/NZ training for people coordinating product incidents, safety investigations, stop-sale action, regulator notifications, customer communications and product recalls.

WC10Professional certificate

Responsible Sourcing Professional

Role-based training for sourcing, procurement, ESG and compliance professionals managing modern-slavery risk, supplier evidence, responsible purchasing, remediation, illegal-logging due diligence and responsible-sourcing claims.

WC11Professional certificate

Sustainability Claims Professional

Specialist AU/NZ training for people who propose, substantiate, review or approve environmental, origin, ethical and responsible-material claims.

WC12Professional certificate

Direct Marketing Professional

Practical AU/NZ training for CRM, loyalty, email, SMS, telemarketing and direct-marketing professionals responsible for consent, sender identity, unsubscribe, customer data and campaign controls.

WC13Professional certificate

Marketplace Professional

Practical training for marketplace and platform teams responsible for seller onboarding, product listings, prohibited goods, customer remedies, unsafe-product takedowns, recalls and seller enforcement.

WC14Professional certificate

AI Governance Professional

Practical AU/NZ governance training for professionals responsible for approving, monitoring and controlling business use of artificial intelligence in consumer-facing organisations.

WC15Professional certificate

AICIS and Chemical Compliance Professional

A coming-soon professional course for import, product, quality and compliance teams that need to determine AICIS scope, check industrial chemical ingredients, control supplier information and maintain defensible introduction records.

WSP01Specialist module

PFAS in Products Due Diligence

A coming-soon specialist module for product, sourcing and compliance teams that need to identify PFAS exposure, question suppliers, assess product evidence and control testing, claims and change risk.

WSE01Staff Essentials

Watchdog Staff Essentials: Modern Slavery Awareness

Practical Australian staff awareness training that helps people recognise possible modern-slavery warning signs, respond safely, escalate through approved routes and record facts without investigating or making an unsupported finding.

WSM01Supplier Essentials

Modern Slavery and Responsible Labour: Practical Requirements for Suppliers

Focused, practical supplier training on modern slavery and responsible labour: practical requirements for suppliers for factories, manufacturers, agents and trading companies supporting customers in Australia and New Zealand.

WSM02Supplier Essentials

Product Compliance and Market Access Essentials for Suppliers

Focused, practical supplier training on product compliance and market access essentials for suppliers for factories, manufacturers, agents and trading companies supporting customers in Australia and New Zealand.

WSM03Supplier Essentials

Test Reports, Certificates and Technical Files

Focused, practical supplier training on test reports, certificates and technical files for factories, manufacturers, agents and trading companies supporting customers in Australia and New Zealand.

WSM04Supplier Essentials

Product Labels, Warnings and Instructions

Focused, practical supplier training on product labels, warnings and instructions for factories, manufacturers, agents and trading companies supporting customers in Australia and New Zealand.

WSM05Supplier Essentials

Product Change Control, Quality and Traceability

Focused, practical supplier training on product change control, quality and traceability for factories, manufacturers, agents and trading companies supporting customers in Australia and New Zealand.

WSM06Supplier Essentials

Product Incidents, Corrective Action and Recall Support

Focused, practical supplier training on product incidents, corrective action and recall support for factories, manufacturers, agents and trading companies supporting customers in Australia and New Zealand.

WSM07Supplier Essentials

Evidence for Environmental, Origin and Ethical Claims

Focused, practical supplier training on evidence for environmental, origin and ethical claims for factories, manufacturers, agents and trading companies supporting customers in Australia and New Zealand.

WSM08Supplier Essentials

Chemicals, Cosmetics and Ingredient Information for Suppliers

Focused, practical supplier training on chemicals, cosmetics and ingredient information for suppliers for factories, manufacturers, agents and trading companies supporting customers in Australia and New Zealand.