Consumer Law

We specialise in assisting companies to establish, implement and maintain trade practices compliance programs with a strong focus on the Competition and Consumer Act 2010 and the Australian Consumer Law. We have assisted hundreds of companies to meet their requirements following undertakings to regulators and Court Ordered compliance programs.

Our Managing Director, David Johnson, worked as a senior lawyer in house at the Australian Competition and Consumer Commission (ACCC) and with Australian Government Solicitor, where he specialised in providing a broad range of legal services to the ACCC. He is also a member of the ACCC's Product Safety Consultative Committee.

We have extensive experience in all areas of compliance including risk assessments, independent reviews, training – both face to face and online, complaint handling systems, compliance procedures, on-going client support, industry codes, reviewing advertising material and assistance in dealing with regulators.

A key area of our work includes assisting businesses to ensure products they supply meet the requirements of applicable mandatory standards in force under the ACL (mandatory standards).