Watchdog Access is designed for smaller businesses that need ongoing access to experienced legal and compliance advisers without the cost of maintaining an in-house compliance team. Whether you need advice on a promotion, website update, product, supplier issue or customer complaint, our team provides practical, commercially focused guidance to help you make confident decisions and resolve compliance issues before they become costly problems.

• Fair-use phone and email support from experienced legal and compliance advisers.

• Australian Consumer Law guidance, including practical advice on consumer rights, pricing, promotions, advertising and customer communications.

• Website and ecommerce compliance support, including website wording, product pages, checkout journeys and promotional content.

• Privacy, spam and marketing compliance guidance for customer communications and digital marketing activities.

• Product safety triage and practical guidance on supplier information, labelling, mandatory standards and emerging product compliance issues.

• Access to practical resources, including templates, checklists, guidance notes and compliance tools to help your team work more efficiently.

• Regulatory updates and ongoing guidance to help your business understand new compliance obligations and emerging legal risks.

For businesses that need trusted compliance advice whenever questions arise, Watchdog Access provides the reassurance of having experienced specialists only a phone call or email away—allowing you to focus on growing your business while we help you manage compliance with confidence. T&Cs Apply.