Starts from $5,500 per month (including GST)

Product Shield is designed for importers, distributors, wholesalers, retailers, marketplaces and product brands that need confidence their products are supported by robust compliance systems before they reach customers.

Rather than simply reviewing documents, we work as an extension of your buying, sourcing, quality and product teams to build a practical product compliance framework that reduces risk, strengthens supplier accountability and helps prevent recalls, regulatory action and product withdrawals.

Membership includes:

• Dedicated product compliance support from experienced Watchdog advisers who understand Australian and New Zealand product safety requirements.

• Supplier evidence and technical document reviews, including test reports, SDS/MSDS documents, declarations, certifications and other supporting evidence.

• Product safety register management, helping maintain accurate, auditable records across your product range.

• Product risk assessments and compliance reviews, including mandatory standards, labelling, warnings and other regulatory requirements.

• Supplier follow-up and evidence gap management, including evidence requests, gap summaries, escalation recommendations and practical guidance to help suppliers provide compliant documentation.

• Product launch and ranging support, ensuring products are reviewed and compliance issues addressed before they are approved for sale.

• Recall readiness planning, supplier due diligence support and practical advice on emerging product safety and regulatory issues.

• Monthly compliance reporting, providing visibility of outstanding risks, supplier performance and compliance priorities.

• Unlimited online compliance training for all staff, helping build product safety knowledge and strengthen internal compliance capability.

We also help establish practical systems for managing product records, technical documentation and supplier evidence, giving your business greater visibility of compliance risks while creating an auditable record of due diligence.

For businesses managing hundreds or thousands of products, Product Shield provides the reassurance of knowing your product compliance program is being monitored by specialists, allowing your internal teams to focus on buying, sourcing and growing the business with confidence. T&Cs apply.