Australia · Subscriptions and ecommerce

eDreams outcome highlights free-trial eligibility and annual-cost disclosure

The business paid infringement notices, which are not admissions, and separately gave an undertaking addressing admitted or likely contravening conduct concerning trial eligibility and the annual subscription cost.

· General information

What this means

Understand the practical effect.

The business paid infringement notices, which are not admissions, and separately gave an undertaking addressing admitted or likely contravening conduct concerning trial eligibility and the annual subscription cost.

What to do

Turn the update into action.

Confirm eligibility before checkout, show the minimum recurring cost prominently and test that refunds, cancellation and renewal information match the live journey.

Official source

Check the controlling material.

Practical support

Apply this update to your business.

Confirm the products, customer journeys, claims, suppliers or processes affected, then identify the evidence, ownership and timing needed for a defensible response.

Need help applying this?

Watchdog can assess the update against your circumstances and recommend the most useful next step.

Important information

Check the current position.

This update is general information, not legal advice. Laws, official guidance and proceedings can change. Check the current source and your specific facts before acting.

Move from update to action

Need a focused compliance assessment?

Tell Watchdog what has changed and how it affects your products, customer journey or compliance programme.