Your Watchdog...
for Smarter, Safer Business
We make compliance part of everyday business – answering queries, reviewing materials, training staff, and building processes that work. And when regulators take an interest, we are by your side with responses, strategy, and support so you can engage with confidence.
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Our expertise includes:
Customers, Marketing & Product Safety - Consumer law, pricing, warranties, advertising, promotions, competitions, influencer marketing, social media, customer complaints, recalls and product bans.
Privacy, Data & Technology - Privacy policies, spam compliance, consent management, data handling, AI and chatbot reviews, ethical tech checks, social listening, and regulator engagement.
Environment, Sourcing & Ethical Trade - Green claims, sustainable packaging guidance, carbon neutrality, illegal logging, responsible sourcing, trade partner reviews, and annual modern slavery supplier reviews and reporting.
Governance, Training & Regulator Readiness - Compliance programs, risk assessments independent reviews, regulator responses, and training (face-to-face or online, with quizzes, templates and multilingual resources).
Meet Our Management Team
Train. | Test. | Monitor.
We are helping retail teams train, test, and monitor their AI agents - including checking training data and supplying legally vetted content, building escalation rules, stress-testing outputs, embedding privacy and setting up ongoing audits and reporting - to make sure these systems comply with Australian and New Zealand requirements.
Our Valued Clients
With a track record stretching back to 2003, we have supported businesses across retail, e-commerce, telecommunications, and food and beverage.
Wherever you operate, we know the rules, the risks, and how to keep you ahead of them.
Some of our current and former clients include ⇒
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Product Guides:
- Baby and Nursery Products
- Button Batteries and Related Products
- Camping and Outdoor
- Chemicals
- Cosmetics and Body Care
- Clothing, Textiles and Accessories
- Christmas and Seasonal Items
- Electrical and Communications Devices
- Food and Drinks
- Food Service Articles, Plastic Bags and Knives
- Furniture, Homewares, and Hardware
- Lithium Batteries
- Sports and Recreation
- Timber, Crafts and Hobbies
- Toys and Aquatic Items
Claims Guides:
- Certification Claims
- Country of Origin Claims
- Environmental Claims
- Ethical Sourcing and Animal Welfare Claims
- Health and Therapeutic Benefit Claims
Compliance Guides:
- Illegal Logging Compliance
- Influencers and Content Creators
- Mandatory Reporting of Safety Incidents
- Modern Slavery Review and Reporting
- Pricing and Promotions
- Privacy and Spam Compliance
- Product Recalls
- Reviews and Testimonials
- Unfair Contract Terms
- Warranties and Refunds (Consumer Guarantees)
Need Electrical Product Assistance?
We recommend Comtest Group as a provider of comprehensive testing, certification, and compliance solutions for a diverse range of industries, including telecommunications, automotive, medical devices, renewable energy, consumer electronics, and commercial refrigeration.
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