Australia · Marketing and promotions

Emma Sleep penalty targets false savings and reset urgency messaging

The Federal Court ordered $15 million in aggregate penalties after admissions concerning false strike-through prices, savings claims and limited-time messages or countdown timers.

· General information

What this means

Understand the practical effect.

The Federal Court ordered $15 million in aggregate penalties after admissions concerning false strike-through prices, savings claims and limited-time messages or countdown timers.

What to do

Turn the update into action.

Keep product-level price history, use genuine campaign deadlines and test that countdowns, extensions and reset behaviour match the urgency message customers see.

Official source

Check the controlling material.

Practical support

Apply this update to your business.

Confirm the products, customer journeys, claims, suppliers or processes affected, then identify the evidence, ownership and timing needed for a defensible response.

Need help applying this?

Watchdog can assess the update against your circumstances and recommend the most useful next step.

Important information

Check the current position.

This update is general information, not legal advice. Laws, official guidance and proceedings can change. Check the current source and your specific facts before acting.

Move from update to action

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