News and Updates

Keeping you in the compliance loop...

Artificial Intelligence

Using AI Ethically and Responsibly

While the potential of GenAI is awe-inspiring, we must tread responsibly and mindfully when using these tools. Businesses should take steps to ensure their staff are educated on responsible AI usage and that there are guidelines in place. We have produced a 1 minute video on responsible AI use (the link can be copied and shared within your organisation).

Spam: Don't Do It.

Spam Act compliance is one of the ACMA’s current compliance priorities. Businesses need to double-check their electronic messaging, consents, opt-ins and unsubscribe functions.

ACL - Button Batteries

Mandatory Standards

Don't fob off button battery compliance

Even very large businesses can come unstuck in relation to compliance with mandatory standards relating to button batteries.

ACL - Misleading or deceptive

Swipe right into Court: eHarmony accused of misleading statements

Avoid misleading statements and also check your toy safety compliance

Mandatory standards

Be sure to get your toy safety ducks in a row

Do your checks today to avoid the risk of selling unsafe toys which could lead to consumer harm, recalls, damage to reputation and significant penalties for your business.

ACL - Misleading or deceptive

Pet Circle gets a paw slap

Pet Circle has agreed to pay penalties of $26,640.

ACL - Misleading or deceptive

Dell hit with $10 M penalty for Misleading Pricing

Dell has been fined $10 million for falsely advertising discount prices on computer monitors that were bundled with other products.

DoorDash's Spam Slip-Up

Door Dash has paid a $2,011,320 infringement notice for sending unsolicited texts and emails, which violated spam rules.

Environmental Claims

ACCC Draft Guidance on Green Claims

The Australian Competition and Consumer Commission (ACCC) has released draft guidance for businesses on making environmental and sustainability claims.

ACL - button batteries

infant sleep products

topping furniture

Toys for children under three, products containing button batteries, toppling furniture, and infant sleep products.

ACCC announced it is focusing on the product compliance of toys for children under three, products containing button batteries, toppling furniture, and infant sleep products.

Artificial Intelligence

AI in Retail: Balancing the Benefits with Privacy and ACL Issues

Businesses need to be aware of some risks when using Chat GPT (AI technology).

10 years on from the Rana Plaza disaster: How can retail businesses address modern slavery?

How businesses can take steps to address modern slavery.

How to avoid greenwashing

Some tips for business on how to avoid greenwashing practices.

Recent greenwashing cases in Australia and New Zealand

Summary of some greenwashing related cases in Australia and New Zeland

environmental claims

ACL - Misleading or deceptive

Clothing businesses tripped up on vague enviro claims

Greenwashing and eco claims.

ACL - Misleading or deceptive

$14M penalty for misleading advertising

Samsung Australia has been ordered by the Federal Court to pay $14 million in penalties.

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